The Professional Scrum With User Experience™ course is to help Scrum practitioners to enhance their facilitation competencies, and guide them in choosing the most efficient techniques apt for diverse situations. Robust facilitation skills foster improved problem-solving, enhance the efficacy of Scrum events, and promote team collaboration and cohesion.
Who should attend
Regardless of what industry to work in, The Professional Scrum Master course is for:
Scrum/Agile Coaches and Consultants
Anyone who want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.
Course learning objectives
Gain a common understanding of what is meant by Professional Scrum
Dispel many myths about User Experience and its relationship to Agile and Scrum
Experience how the UX mindset and the Scrum framework compliment, align, and integrate
Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
Understand how the Scrum Team can connect more closely with end users and customers
Understand how “easily” and “quickly” we can do product development and include UX
Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
Learn how to plan and balance both discovery and delivery work
Leave with some UX techniques that can be accomplished within the Scrum Team
Understand how anyone on the Scrum Team can support UX practices in support of the product
Focus on outcomes and impacts over outputs
Embrace the need to release and use measurements to validate outcomes
Realize the importance of incorporating UX work as part of the Product Backlog
Learn the value of testing hypotheses with experiments
Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment
Professional scrum certification
All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum with User Expirence assessment. PSU class participants who attempt the PSU assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.
Our valued clients enjoy exclusive access to a rich online community, enlightening webinars, informative blogs, and special offers, all thoughtfully curated to enhance their learning experience and knowledge expansion.
Improve Career Prospects
With an impressive certificate pass rate, coupled with continuous support, mentoring, and networking opportunities, we ensure both successful and enriching careers.
Brain Friendly Learning
We use an engaging, multisensory, and holistic approach to education to optimize information processing, retention, and application
Flexible Learning Options
We offer flexible learning options through both in-person and online courses, tailored to fit diverse schedules and learning preferences, ensuring access to our premium training regardless of your circumstance.
Globally Recognized Certifications
Validate your expertise and earn esteemed industry certifications that do not require renewal
Our trainers bring a wealth of practical experience, having delivered exceptional products and services, and fine-tuned their skills in real-world scenarios
Do you provide discounts?
We offer discounts under the following categories
Group Discounts (3 or more)
Non-Profit or Student Discounts
Early Bird Discounts (if you book 2 weeks before the class date)
If any of these are applicable to you then please Get In Touch.
I am interested in Private/In house training. What should I do?
Simply, Get In Touch. We will have a quick call to understand your organisation's training needs and we will guide you to the best solution or training option.
How Can I Pay?
There are many options to book classes and make payments. You can pay via credit or debit card, bank transfer, PayPal or international bank transfer. We can also request payment via invoice, although please note that payment must be received at least 48 hours before the class start date. All currency payments are made in GBP by default, although we can arrange payment in USD or Euro. If none of these payment methods are suitable, please Get In Touch.
Do I need to Pay VAT?
For Live- Virtual classes, if you or your business are resident in the UK then you will incur a 20% VAT charge on your purchase total. If you are external to the UK (inc. the EU) then there will be no VAT due. VAT receipts are available upon request. For in-person classes in the UK, VAT is charged to all learners.
Is your site & payments secure?
Yes. Our site is fully SSL encrypted. Payments are processed by Stripe. Find out more about their industry-leading security.
When do I receive joining details?
You will receive joining instructions around 7 days before the start date of the course.
If I refer people to your training class, will I receive any benefits?
Certainly! We would be delighted to have you refer others to us. As a token of our appreciation, we offer 15% referral gift based on the value of the successful referral's invoice. If you are interested in learning more, please do not hesitate to contact us.
What happens if a class is rescheduled or cancelled?
In the event that the class needs to be cancelled or rescheduled, primarily due to our trainer's availability or circumstances within our control, we will offer a complete refund or the option to change the date without any additional charges or deductions.
The most common reason for cancellation is low registration numbers, as we aim to maintain the quality of the learning experience you have invested in, which includes meaningful interactions with other learners.
Can I cancel or amend my booking?
You can cancel and receive a full refund up to 15 days before the start date of your course.
Can I claim PMI PDU's for attending a course?
For all classes accredited by Scrum.org and ProKanban.org, you are eligible for a specific amount of PDU credits. These credits vary based on the class you take, and are given based on class attendance rather than passing the assessment. You can find more information about PDUs and how to claim them here: https://www.scrum.org/support/can-i-claim-pdus-attending-scrumorg-course.
If your organisation has more than 5 people looking for a course then they may benefit from our Private Training option.